Friday, 25 March 2016

Tisbury Praise: Making our Rainy Days Sparkle

Over the winter months we've had some lovely comments - here's a small selection!

From our friends on Twitter:

From our Feedback Surveys:
 Really very hot coffee, great.

Monday, 21 March 2016

Beyond Compare: Blue Ocean Bookshops Signal Startling Trend

A sign of the past or
herald of an offline focused future?
It's not often people write glowing posts about their competitors. But I was commissioned to write this by Patrick Duffy, a remarkable man whose generous spirit is mirrored by fellow new-to-the-book-world owner of bookshop Libreria and uber cool technology lover, Rohan Silva. It's no surprise they both wish each other and other similar bookshops well, booksellers are an old fashioned breed steeped in good manners and generosity.

[Truth is, I didn't even need to be asked to write this after listening to Rohan Silva on Radio 4's Open Book on 19th February having heard him say, 'I think we're going to see a real renaissance of physical books, of reading and of bookshops in the coming years...']

Simple secret, devilishly difficult to deliver. It transpires that both Silva and Duffy have discovered a secret which puts a blue ocean between each other and their competitors: the art of a cannily curated book selection. More to the point how it's offered matters as much as what is offered. It produces something as delicious as Beatons' carrot cake and (unlike the recipe for that) Silva and Duffy happy to share their strategy.

Rohan Silva, co-owner with Sam Alderton (also of Second Home), have only recently opened Libreria in London's trendy Brick Lane. It's a bookshop with a bar which bars mobile phones. Patrick Duffy, Founder and MD of Beatons Tearooms and Bookshop group has been successfully serving up tea and books for the past five years in his Cecil Beaton  inspired interiors, oozing taste and gracious hospitality. It accepts mobile devices and wi-fi but encourages its customers to switch off, pause and relax [more].

So why would selling a smaller collection of books which are not even discounted work?
Four common elements underpin Silva and Duffy's strategy, the last of which may be startling enough to cause the likes of Amazon to sweat a little because it can't be mimicked online.
  1. Audience, Ambiance and Location Match
    Crystal clear about their respective audiences, these new kinds of bookshops locate their shops where their audience want to hang out. Not exactly rocket science but precision is key. They're also attentive to the smallest detail in getting the ambiance right... As Philip Jones in The Bookseller Online said, 'it seems we are now entering the period of the "designer bookshop", shops defined... not by size, ownership... but by how it feels to step inside them'

  2. Out with Algorithms
    Whereas Google and Amazon (and even to a lesser extent Goodreads) will recommend what they think we want, a smaller, carefully physically curated selection allows for serendipity and the senses to play their natural part. Silva has spotted this is not just something for Beatons' largely 50+ hungry market but for Millennials too. '... people are really craving, in the age of algorithms that say 'you're going to like this if you like that' that are very narrow and recursive, people really crave genuine serendipity and discovery and that's what great physical bookshops do and we're celebrating that.'

  3. Books, Beverages and Literature Go Together...
    ... like scones and jam! This isn't a new idea. Indeed as I write this Austrian Coffeehouse group Julius Meinl who claim to have been inspiring poets since 1862 are serving up coffee on World Poetry Day (today) for which you can pay by poem! Beatons gives away free poem postcards and commissions one for each new tearooms as it opens, Libreria boasts a working printing press. But when it comes to beverages, again, it's all about matching book-buyer to beverage. Silva has a bar, Beatons has loose-leaf teas, Italian coffees and iced sodas in Villeroy & Boch bespoke china.

  4. Recognition of the 'Slow Offline Migration'
    This is where the likes of Amazon and other online outlets are necessarily caught in the red sea of sharks gnashing their teeth over price. Sure, some on the High Street will spy a book and buy it cheaper online at home. But places like Libreria and Beatons speak to humanity's innate integrity (in fact Beatons Blandford Forum will even give you your parking money back if you tell them you paid for it). The press quoted Silva as saying drinks would come free (I haven't tested this yet and hesitate to mention it, but the spirit - excuse  the pun - is there). And of course, the startling bit is that Silva believes that Millennials don't want to be slaves to their screen. In fact, he's tested that at Second Home, where he's created a hanging garden area in which electronic devices are banned.

    As Alex Clark in the Guardian said in his review, 'And there's this growing awareness, quite mainstream now in this community, that being in front of your screen the whole time, being plugged into digital technology the whole time, isn't great for your happiness or your creativity.'  This is something Duffy and the large portion of Beatons' regulars have known for years and may account for the sense of warmth and conviviality of the tearooms.
But what might this mean for the High Street? What might this mean for society? Is it conceivable that the Millennials of today might be the parents of the shopkeepers of tomorrow? Might word of mouth move from Facebook back to face to face? I wonder whether on Twitter's twentieth birthday (today is its tenth) we'll be back to referring to our feathered friends when we talk of tweets!

Perhaps not my lifetime, but in the meantime, as Silva said, 'Bookshops that offer something different are thriving.'   

As an author who refuses to publish any of her future books in e-format in the future, I'll raise a cup Beatons Brew to that!

Liz Darcy Jones, 21st March 2016
Creative Consultant to Beatons Tearooms and Bookshop Group and Tea Poet

The Secret of Slow

Part of our ethos at Beatons is to create an atmosphere where you feel relaxed, cosy and have time to 'stop and stare'. We want to encourage you to slow down and really take time to pause, reflect and restore from the moment you put your foot in the door. This post explains why we love 'The Secret of Slow'!

On our side of the counter, we notice these benefits: it makes us more attentive, and - especially when we're busy - it avoids mistakes. In fact we've sometimes have to remind ourselves to go even slower when we're 'crazy busy' so we maintain the atmosphere of calm which we know you particularly value. 

However, especially walking in from the 'hustle and bustle of the High Street', we also know it takes a minute or two to 'readjust' to 'slow time'!  Here are our three suggestions to make it easier:
  1. engage all your senses breathe in a big sigh of relief and let your shoulders drop as you walk in the door as we greet you. Consider switching your mobile phone OFF (!) engaging all your senses while you wait for us to bring you the menu... 

  2. pick a slow-me-down, pick-me-up stress-relieving tea as you carefully peruse the list of teas on our table spinners. Our green loose-leaf teas or a calming rooibos would be perfect choices. Or surprise yourself and order something different?
  3. discover the joy of waiting and Thrive! American novelist Nicholson Baker says, ' What was the very best moment of your day? … Often, it’s a moment when you’re waiting for someone...' We love this quote. We also love where it comes from, 'Thrive' which is the ultimate guide to relieving the pressures of this fast-moving, screen based world we seem to live in. We try and keep Thrive in stock at all time and you can find a review on our book blog here: It's Arianna Huffington's 'Thrive: The Third Metric to Redefining Success and Creating a Happier Life' by Ebury Publishing

Take a breath now and enjoy a moment of slow on us!  Paradoxically, you'll find you get more done in less time. 

Beatons Central

Tuesday, 15 March 2016

High Sheriff Salutes Busy Blandford at The Corn Exchange

Beaming Amy with guests
at Blandford's Corn Exchange
Occasionally we go out of our tearooms home... and here we are at The Corn Exchange, Blandford. As part of our community involvement, we're always willing to lend a helping hand. So, along with lots of other Blandford businesses we were part of a fabulous evening reception on Thursday 11th March. It was a huge turn out! Showcasing the town's businesses and community activities, in the presence of the High Sheriff and in aid of The Corn Exchange's refurbishment, 163 people came and tasted, sipped and sampled what 'Busy Blandford' has to offer...

We provided a free taste of gracious hospitality as we served miniature scones, finger sandwiches and our famous carrot cake from our pretty tiered afternoon tea stands.

Zoe and Amy
and tiers of elegant edibles!
It was a splendid evening and great to be reminded of all the independent businesses that populate Blandford's beautiful Georgian streets.

Seems it reminded many of the guests about where we are in the Market Place too - thanks to all who've visited us since. See you again soon!

Manager, Beatons Blandford

Tuesday, 8 March 2016

Free Parking will Create a Busier Blandford! Our Initiative...

Often at Beatons we find a 'dittea' says it best. We've come up with a novel way to offset our Blandford customers' cost of parking which we also hope will flag the issue with the Council. 

If they want an example of how successful free parking can be they could look at Crowthorne, home to our latest Beatons. People visit there specifically because they don't have to worry about parking - it's all free.

What are we doing? We're trusting your integrity and will give you 70p to offset your parking. Just mention you've had to pay for it at the till and take a pink envelope! We believe free parking is a no-brainer when it comes to supporting a town's retail community and places like the Library and Corn Exchange. If this gesture both helps our customers and raises the issue with the Council that's all to the good.

A sparkling idea from our MD and Founder Patrick. 

So park your car, pop in for your coffee and cake and make 'Busy Blandford' even busier!

And if you really want to support the town, let the Council know that you believe free parking is good for everyone...

Liz Darcy Jones
Press Officer

Tuesday, 1 March 2016

Tea of the Month: Add some zest for green at its best!

Beatons Lemon and Lime Green Tea ~ Made for Spring!
Our tea of the month - Lemon and Lime Green Tea - will add some zing to your step and help you lose weight!

It's not only a refreshing Sencha green tea from Hunan Province in China but it becomes more than the sum of its parts - so you can become less than the sum of your parts... It's a real waist-watcher's friend.

A number of studies show that when you add lemon and/or lime the strength of Green Tea increases dramatically. And there's quite a body of research which suggests Green Tea is effective in helping weight loss:

  • The polyphenols help burn fat, and may even block the conversion of calories into fat

  • Green tea also attacks fat because of the amino acid it contains: L-theanine. This calms you down and helps reduce stress-related surges in cortisol which is linked to fat which is stored round the stomach area. So as you de-stress, weight falls off... we literally lighten up! [We know you'll already be relaxed simply by being inside our tearooms, but there's nothing like feeling you're imbibing liquid stress-relief.]
©  | Dreamstime Stock Photos
However, the real extra boost is what happens when you add lemons or citrus to the tea! Research by Purdue University research has found that adding citrus juice or vitamin C to green tea increases the amount of antioxidants available for the body to absorb by more than five times.
March winds may blow
But we'll drink our tea slow
And love that fresh taste
Which reduces our waist!
Don't forget that our tea of the month is also a little easier on your purse too. 

Let us know what you think of the balance of this sweet green tea balanced with the astringent citrus tang. We love it!